Madam Speaker, this bill is timely as I stand today to speak on behalf of my community of Port Moody—Coquitlam, Anmore and Belcarra, as well as Port Coquitlam, which recently petitioned the government with the following ask as it relates to the Vancouver airspace modernization project.
They call upon the Minister of Transport to do the following:
...prepare an independent environmental assessment of the noise and emissions impacts of the proposed flight paths, including recommendations for minimizing such impacts, prior to the proposed changes taking place. This environmental assessment should be based on the latest global research and recommendations for noise and emissions limits, should be independent of Nav Canada, and should be made public when completed.
The minister responded to my constituents by stating:
Aircraft noise is a complicated and often difficult issue faced by airport authorities and communities around the world and it is essential that the public has the opportunity to provide their feedback on potential changes.
I agree with that.
He went on to state:
That is why the Government of Canada put forward Bill C-52, which if passed, would create a process for airports to notify and consult the public on changes to airport design that could affect aircraft noise.
The minister went on to state:
Transport Canada previously worked with Canadian airports and NAV CANADA to develop a voluntary protocol for the aviation industry entitled Airspace Change Communications and Consultation Protocol that was published in 2015. This protocol amplified the aviation industry’s commitment to include environmental considerations to communicate and consult with communities.
I am here to tell the government that the voluntary protocol did not meet the standards of consultation in my community. I was at Nav Canada's onsite community consultation in Coquitlam earlier this year with respect to the Vancouver airspace modernization project. I can tell members that the room was not set up to be disability or age friendly, it was difficult to navigate the information boards and there was not enough staff to answer important questions from residents.
In addition, even the City of Coquitlam did not know about the consultation event, the two mayors whose jurisdictions border the City of Coquitlam knew nothing about it and wrote letters to Nav Canada asking for more detail about the flight plans and more time for their residents to provide feedback.
I too wrote a letter to Nav Canada letting it know that the consultation process was inadequate and asking it to agree to an additional extended consultation process. It did not agree to this. This is an example of how the voluntary protocol is not working for people.
This bill focuses on improving accountability and transparency. That is certainly needed, based on the experience of the people in my community. That is why the NDP supports this bill moving on to committee stage. While better data collection, reporting and the committee process are a step forward in the bill, Bill C-52 does little to establish standards or enforce accountability to protect people or the environment. This can be seen in how the bill plans to address airplane noise. Canada's air traffic has increased significantly over the past decade and industry observers forecast this will only increase as passengers and cargo numbers at Canadian airports continue to increase.
The current approach of a performance-based navigation will not be sufficient and has had the effect of exposing previously unaffected residential areas to new air traffic. This led to complaints from some neighbourhoods that had not previously been under flight paths and were unaccustomed to dealing with the noise or public health impacts.
More direct-flight routes and official arrival and departure procedures are here with us now. With a goal to improving airspace efficiency and safety and reducing greenhouse gas emissions where possible, we must also reduce exposure to aircraft noise in residential areas. The government needs to get serious about regulating and enforcing these impacts based on science. That is why the government needs to expand the representation on its noise management committee to include a local public health official as noise pollution can affect and impact population health.
Canadians who live near high-traffic airports face disturbances at all hours due to flight noise. According to research compiled by the World Health Organization, excessive noise can have harmful health effects, including increased risk for IHD and hypertension, sleep disturbance, hearing impairment, tinnitus and cognitive impairment. There is also increasing evidence for other health impacts, such as adverse birth outcomes and mental health problems.
As a result, Canadians impacted by airport noise deserve to see the science of any changes made to airplane noise around them. The NDP would go further than this bill does, to initially propose and implement the World Health Organization standard on noise around large Canadian airports, make Transport Canada's existing data on airport noise public and improve data collection on ground-level airport noise. These recommendations were all made in the 2019 report of the Standing Committee on Transport, Infrastructure and Communities, entitled “Assessing the Impact of Aircraft Noise in the Vicinity of Major Canadian Airports”.
Noise pollution must be addressed by international standards, but so too must accessibility for persons with disabilities, who continue to be impacted by barriers in transportation. There is no example of this with a higher profile than what happened last week, when the wheelchair of the chief accessibility officer did not accompany her on her flight home from Ottawa. She was left without her essential mobility device. There are so many stories of persons with disabilities being disrespected, disregarded, degraded and put in dangerous situations because there is no accountability for the failures of industry.
Too many persons have had similar experiences across Canada, showing how ill-equipped air transportation is in dealing with accessibility concerns. I hope that this high-profile incident will finally make change and that persons with disabilities who want to travel will get the respect and accommodation they deserve.
The Auditor General of Canada published a report in March 2023 entitled “Accessible Transportation for Persons with Disabilities”. It examined the accessibility of federally regulated transportation services, such as planes and trains, for people with disabilities. There were a few key findings from the report that we need to look at. Of the 2.2 million persons with disabilities who used federally regulated transportation in 2019 and 2020, 63% faced a barrier. When these barriers are not tracked, there is no accountability and no action to correct it. That is what we are seeing.
It was also found that the Canadian Transportation Agency had insufficient tools and enforcement staff to address barriers. This is seen from the statistic that 31% of CATSA managers and executives did not take the time to complete mandatory disability training. This training is essential and must be taken seriously by industry leaders. They will need legislation to do it, because they have shown that they will not do it on their own.
Right now, the Canadian Transportation Agency does not have the authority to require transportation service providers to provide complaint data on accessibility regularly. It can do so only in limited and specific circumstances. The AG report found that this limits the ability to fully understand the total number and nature of complaints and, thus, identify and address potential barriers to accessible transportation.
For example, when a wheelchair is damaged, a complaint can be lodged with the transportation service provider and, if necessary, with the agency. However, when complaints are submitted only to the transportation service provider, the agency is not made aware. There is no regulation enforcing that. Therefore, it does not know the full extent of the issues faced by persons with disabilities. In contrast, the same Canadian airlines travelling to U.S. destinations must report accessibility performance indicators, such as damages to mobility aids, to the U.S. Department of Transportation.
Complaint data is one of the key sources of information that flags discrimination and problem experiences by travellers with disabilities. Not having the authority to regularly access this information limits the agency's ability to more strategically select the provisions of the Accessible Transportation for Persons with Disabilities Regulations to inspect. This creates an additional risk that the agency is not focusing its limited resources on the areas of the highest risk and those discriminatory barriers.
Recently, the Canadian Transportation Agency ruled that the country's largest airlines need to do more to accommodate passengers with mobility devices. A consultation process with the disability community regarding the proposed accessibility regulation in this act must be the standard we have for all transportation systems. This should also include a new accountability process for accessibility complaints, including current outstanding complaints, to be heard, addressed and monitored for changes to be implemented. They must meet international standards.
The last point I want to touch on today is postpandemic air travel. The pandemic has exposed deep underlying issues in Canada's air transportation sector, which resulted in chaos during the summer 2022 and holiday 2022-23 travel seasons. Airlines have come under fire for poor planning and trying to rebound too quickly in order to maximize profits. This has resulted in Canadians sleeping on airport floors and being stranded abroad, as well as Toronto Pearson airport being ranked as one of the worst airports in the world for delays. This legislation would provide regulation-making authority requiring improved service standards.
In the briefing on this bill to the stakeholders, the government said, “Regulations developed would establish the services that require a service standard, but the intent is not for the regulations to establish specific target metrics.” Why is this not the intent? The NDP supports stronger collaboration and service standards for all aspects of air travel. However, those service standards should be developed and implemented by the government to ensure consistency across the sector and to ensure that airlines and airports are not left to regulate themselves.
We have seen that, when left in their own hands, companies will take shortcuts, do minimal work to make a change and put profits before people. New Democrats would add this: If the government truly wants to address delays and inconsistencies in the air travel sector, it should take steps to improve working conditions for airport screening officers by ending contract flipping and by supporting training programs. The NDP agrees that establishing service standards for air sector providers is important. However, the government should ensure that those standards are consistent across the sector and serve the best interests of workers and travellers.
In summary, New Democrats want changes to this bill that will positively impact those affected by airplane noise and pollution and those who use air travel, including passengers with disabilities. We also want established guidelines for how the new data-sharing provisions will be used to effect positive changes in the sector. Government must strengthen the contents of airport climate plans to ensure that emissions targets are consistent with international commitments to the Canadian Net-Zero Emissions Accountability Act.
I will close by saying that the proposed act requires airport authorities to prepare climate change plans using international standards, but it has no similar requirement for noise or accessibility. This feels discriminatory, so I ask why. This needs to be corrected. Additional accountability is needed in this bill by adding that airport noise committees must evaluate noise complaints in a manner consistent with recognized international standards. Complaints relating to accessibility must also be evaluated in such a manner. We cannot leave this to be fixed in a private cabinet meeting.
