They can't access language training unless it's approved by the department. As a public servant, if I want to improve my language skills but I'm not in a bilingual position, I have to fight for the few resources that exist.
If possible, I do want to address the last question.
When the government decentralized and took the responsibility for language training away from the Canada School of Public Service, it created a whole area of contracted-out services. We spend a lot of money on services to receive language training, but we don't have control over the quality of that training. We don't have any metrics on that training and whether people are getting the language they need through that training.
We've lost all capacity to do matrices on efficiency and have lost the ability to know how the training is happening.