With regards to the government’s telecom services, including cell phones, land lines, voice-over-internet, and other, for each fiscal year from 2011-2012 to the present: (a) how much has the government paid for telecom services, broken down by (i) the names of the telecom providers, (ii) the amount paid to each provider, (iii) the number of land lines provided by each provider, (iv) the number of cell phone lines provided by each provider, (v) the number of voice-over-internet lines provided by each provider; (b) how much has the government paid in late fees and to which providers; (c) has the government conducted any internal surveys of telecom services, and, if so, what were the results, broken down by (i) the tracking number and name of the survey, (ii) the questions asked, (iii) the answers provided, (iv) the tracking number and title of any briefing notes created from the survey; (d) how many calls has the telecom help desk received; (e) for each answer provided in (d), (i) what were the most common issues, (ii) where were the calls made, broken down by department; (f) how much has the government collected in fees for 1-900 or 1-800 numbers, broken down by (i) the number, (ii) the amount per number; (g) how much has the government paid for downloading applications on phones, broken down by (i) application, (ii) individual cost; (h) how much has the government paid for texting services, broken down by (i) the name of the service, (ii) the cost; (i) has the government completed any studies on the use of cell or voice-over-internet technology for government employees; and (j) if the answer to (i) is in the affirmative, (i) what are the names and tracking numbers of these studies, (ii) what were the conclusions of these studies, (iii) what are the briefing notes and tracking numbers associated with these studies?
In the House of Commons on June 12th, 2015. See this statement in context.